The word business usually refers to any entity or profession engaged in professional, commercial, or financial activities. Business enterprises may be private or public entities. They can be businesses engaged in retail sales of goods and services, manufacturing firms, office buildings used for business, financial institutions, software development companies, and marketing firms. There are also many art galleries, museums, bookstores, hotels, restaurants, and other forms of businesses that we find in our day-to-day lives.
A business process management software (BPM) is a system that enables business activities to be managed more effectively. It integrates all business processes, including Finance, Marketing, “fast customer service” and Human Resource sections, without requiring knowledge and expertise on each section. The BPM software is designed to be easy to use and implement. It can be used by individuals, small businesses, large corporations, and government offices.
The purpose of the business processes management software is to make the business processes more efficient so that the business can meet its objectives. In this regard, the business goals are to make the business process outsourcing more profitable, more productive, and effective. It helps in achieving these goals by automating business processes and activities, streamlining operations, and decreasing the cost and the resources required. Business process automation reduces the number of transactions and unproductive activities and increases the level of collaboration among employees. BPM software can be used for business processes like Customer Management, Supply Chain Management, Finance, Human Resource Management, Purchasing, Inventory, Project Management, etc.